Leadership Clute

Leadership

Full Time • Clute
Responsive recruiter
Benefits:
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Vision insurance
  • Wellness resources
Position Overview

Leadership team members are responsible for supporting daily operations, guiding team members, maintaining Allstar standards, and ensuring the business operates effectively during assigned shifts.

This position carries operational authority and key-holder responsibilities without requiring ownership of a specific department.

Primary Responsibilities

Shift Operations

- Oversee daily operations during assigned shifts.
- Delegate tasks and maintain team productivity.
- Provide support across all departments.
- Resolve routine guest concerns.
- Make operational decisions within company guidelines.

Opening & Closing

- Serve as an authorized facility key holder.
- Complete all opening and closing procedures.
- Verify proper cash handling and facility security.
- Ensure cleaning and closing checklists are completed.
- Report equipment, maintenance, and safety concerns.

Team Leadership

- Lead by example through professionalism and accountability.
- Coach and support team members.
- Reinforce company policies and expectations.
- Address minor performance issues through immediate coaching.
- Escalate serious concerns to Captains or ownership.

Operational Standards

- Ensure food safety and sanitation procedures are followed.
- Monitor food quality, guest experience, and order accuracy.
- Conduct restaurant and Arena walkthroughs.
- Verify assigned cleaning responsibilities are completed correctly.
- Maintain a safe, organized, and productive work environment.

Communication

- Provide shift updates and report operational concerns.
- Communicate staffing and performance issues.
- Support Captains with operational priorities.
- Ensure effective communication between shifts.

Authority & Accountability

Leadership team members are authorized to direct shift operations, assign tasks, address routine guest concerns, and open or close the facility once properly trained and approved.

Hiring, termination, formal disciplinary action, compensation decisions, and policy changes require authorization from Captains or ownership.

Performance Expectations

Leadership team members are expected to demonstrate:

- Dependability and punctuality
- Strong operational knowledge
- Consistent accountability
- Professional communication
- Excellent cleanliness and food safety standards
- Initiative and problem-solving
- Positive leadership and teamwork

Our Leadership Philosophy

Leadership is not just a title. It is a responsibility.

At Allstar, individuals in Leadership are trusted to protect our standards, support our team, and take ownership of the guest experience.

Every shift should be better because a leader was present.
Compensation: $10.00 - $13.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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